Returns & Exchanges

We want you to be completely satisfied with your Polo Club UK purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures a quick and efficient resolution for your shopping peace of mind.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Package Your Items

    Securely pack the fashion items in their original packaging, ensuring all designer tags and labels remain intact to qualify for a full refund.

  • 3.
    Ship to Polo Club

    Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, we will process your refund or dispatch your new exchange within 5-7 business days.