Frequently Asked Questions

Everything you need to know about your Polo Club UK experience.

How long does shipping take within the UK?

Standard delivery typically takes 2-4 business days. We also offer an express next-day delivery service for orders placed before 2 PM GMT, Monday through Thursday.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for all UK mainland customers via our online portal.

How do I ensure I choose the right size?

Our Polo Club UK collections are designed with a tailored fit. We recommend checking our detailed Size Guide located on each product page to compare measurements against your own.

Are your products made from sustainable materials?

We are committed to quality and sustainability. The majority of our polo shirts and knitwear are crafted from 100% organic BCI cotton and ethically sourced wool blends.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express. You can also checkout securely using PayPal, Apple Pay, or Klarna for flexible payments.

Can I track my order once it has been placed?

Yes, as soon as your order is dispatched, you will receive an email confirmation containing a tracking link from our courier partners to monitor your delivery in real-time.